Find a different place to park. I have used park n fly Toronto with no problems. But, at Trudeau airport the signs are terrible. I had a coupon for parking. When I exited I was told I entered the wrong lot to use the coupon. I had to pay more than $100 than the promised price. I tried to request a refund for the difference and told it was my fault I entered the wrong lot even the signs don't give warnings. Stay away, go somewhere else.
Is too expensive, their machine gets frozen in winter and you always have to call the shuttle back for help. The driver has little patience with families. They didn't honour my discount coupon. They just lost my business.
Expensive, poor service and clearly misleading contract to scam more money. They charge me an extra day stay for a delay of 90 minutes of my returning flight and they told me that since I do not have a printed copy of my coupon I cannot get my discount. To be avoided at all cost. I wish there was a less than 1 star option
Two times with ParkNFly, two poor services. I would give 0 for rating. First, their online app. Shows X amount $ to pay but, when it comes to payment, they charge more even the real parking time is less then what I booked. In addition, the front desk clerks are never able to communicate. They should receive a training on how to communicate with the customers and how to solve their problems. Second, they dont ask for rewards card nor for coupon. When You arrive to the front desk they just look at you and waiting for you to start the conversation. They are even not able to say Hi, how can I help you.... On the top of that, you have to give them all information you have created in your profile ( Why Do you have an App then?) . And then if you want to understand how it works, they say :We cant do anything for you, just go to the website and contact loyalty service. Ok. Ill do and Ill report this to the company I work for so they might take some actions against this poor parking company.
Expensive parking when their online coupons rebates don't work and there is nobody in the booth to discuss and possibly fix. The SOS call is just a rude park and fly remote attendant dismissive of our issue. We learnt our lesson and will not park at Park and Fly in Mtl again, great way to end a vacation!
Park'N Fly Montreal Airport Parking is a Canadian Parking based in Dorval, Quebec. Park'N Fly Montreal Airport Parking is located at 630 Avenue Michel Jasmin, Dorval, QC H9P 1C5, Canada.
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