The plus size department is not what it used to be. Disappointing. Still a great place to shop though.
Wonderful and helpful staff Smaller scale store so selection is limited.
Well stocked store.
This place is horrible!! Not the first time, but a (young, tall, chubby and white) cashier on the second floor spent more than 18 minutes talking to a customer about the unnecessary thing. Then keeping my kids and myself waiting for long , she proceeds to be so rude, demeaning and arrogant when I tried to pay with Apple pay? As a customer attending this store every week for over 14 years now, this is hugely disappointing and intolerable behavior !!!!! This kind of rude ,racist and mannerless cashier should be removed in order to keep the good customers coming to this store!
Ordered a leather sofa, and it came with a scrape just below the arm rest and some damage to the finish to the leather on the back. The Bay sent me 4 defective sofas to replace it. It turns out that the Bay recycles its returns in the hopes that someone will give up and accept something nobody wants. Delivery #4 came all the way from Toronto and arrived with 3 deep knife slashes to the back cushion plus additional damage. I refused a delivery #5, and asked for a discounted price seeing that they had delivered defective merchandise such as you would find in the seconds section of a furniture store. They agreed to a certain amount, but actually credited me for less on my Visa. There is no quality control in what they ship.
The Bay Dorval is a Canadian Furniture Store based in Dorval, Quebec. The Bay Dorval is located at 386 Dorval Ave, Dorval, QC H9S 3H7, Canada.
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